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Internet is pretty widely available, but the place next to the post office overcharges -- we recommend Peace Hotel (39 Vuon Dao Rd) -- if it looks like the terminals in the lobby are full, don't worry -- there are plenty more in the back room. It's also one of the few mini-hotels that accepts major credit cards.
Unless you're staying at one of the hotels further from the centre, you'll be staying on Hotel Alley, which is about 2km west of the tour boat pier along Ha Long Road, which follows the bay. The Post Office is at the base of Vuon Dao Street, where it meets Ha Long Road -- overseas calls are available here at 10,000 VND per minute for all countries (hours, 07:00 09:00, open every day).
Post office in Bai Chay
Add: Intersection Vuon Dao str., and Hạ Long str., Hạ Long City
Tel: (84-33) 840 400
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983994952 